SHIPPING

Australia:

Shipping in Australia is a flat rate cost of $10.
Orders over $100 will qualify for free standard shipping.
Pickup options are available from our Studio (Located in Essendon, VIC)

All Australian orders come with tracking which will be emailed to you after we have fulfilled your order & shipped your parcel.
Please allow 1-3 business days for tracking to become available.

International Shipping:

Standard International shipping (no tracking) is a flat rate cost of $19.
Shipping with this service may take between 7-20 business days.

Priority International shipping (with tracking) is a flat rate cost of $29.
Shipping with this service may take between 5-14 business days.

Orders over $150 will qualify for free standard shipping.

Please allow an additional 1-2 business days for processing if your order is placed on an Australian public holiday.
Customs clearance & international shipping delays are not inclusive of the above shipping dates and therefore may take longer according to your country's security policies.

I've changed my mind, can I get a refund?

Due to Australian Occupational Health & Safety regulations, we do not allow exchanges or refunds for change of mind. Our 30 day money back guarantee is only applicable for faulty or damaged items. 

Please note:

Our lashes are all handmade, so please allow for minor discrepancies. This discrepancy is not categorised as a faulty/damaged lash. All lashes are thoroughly checked-over prior to shipment to ensure quality control and consistency is upheld.